About Us

We Are Laser Engraving Experts

We are laser engraving specialists. We are passionate about the products we sell — premium laser engravers built for serious creators. We are equally passionate about our customers.

Our goal is to be the most customer-centric brand in the laser engraving market. Our customers include crafters, makers, small business owners, and creative professionals — all looking to bring their ideas to life by finding the perfect laser engraver that fits their workflow and creative goals.

What Sets Us Apart

Large generic retailers lack the specialized knowledge to answer specific questions on setup, assembly, software compatibility, warranty coverage, and product features. We know laser engraving inside and out, so we can give you the details and knowledgeable answers to any of the questions you might have.

Our Commitment to You

• World-class customer service
• Free shipping to the lower 48 states on every order
• Competitive factory-direct pricing backed by our Price Match Policy
• Authorized dealer for every brand we carry
• Trusted brand names and full manufacturer warranty support
• 100% secure shopping with PCI-compliant checkout
• Courteous, knowledgeable sales experts

Our Mission

To make premium laser engraving technology accessible to crafters, makers, small business owners, and creative professionals across the country. We believe the right tool changes what you can create — and we exist to match every customer with the perfect machine for their craft, backed by the support and expertise to help them get the most out of it.

Worried About Price?

We are an authorized dealer for our suppliers and we ship directly from their warehouses. By cutting out the cost of maintaining a brick-and-mortar store, we pass the savings directly on to you.

We offer fast free shipping to the lower 48 states, easy returns, personalized customer service, and a PCI-compliant secure checkout.

We understand buying a laser engraver is a significant investment, so we want to make the buying process as easy as possible. Place your order today, and if you have any questions, give us a call or send us an email.

Meet the Founder

Laser Engraver Store was founded by William Perno.

William Perno is the founder of BWL Ventures LLC and built Laser Engraver Store to bring laser engraving enthusiasts a curated catalog of premium machines at competitive factory-direct pricing.

Today, we remain online-only by design. Operating without a brick-and-mortar storefront allows us to offer our customers competitive factory-direct pricing, faster shipping, and world-class customer service by phone, email, and live chat — all without sacrificing any of the things that made William excited to start this business in the first place.

Contact Us

You can reach our customer support team Monday through Friday, 9:00 AM – 5:00 PM CST.

You can chat live with our customer support team during business hours — just look for the chat button in the lower-right corner of our site.

You can email our customer support team and we will reply within 1–2 hours during regular business hours.

Laser Engraver Store

4809 W 41st St, Ste 202 #603

Sioux Falls, South Dakota 57106, United States

Phone: (605) 937-8006

Email: sales@laserengraverstore.com

We hope you enjoy our products as much as we enjoy offering them to you. If you have any questions or comments, please don't hesitate to contact us.